FAQs
Frequently Asked Questions (FAQs)
📦 Orders & Shipping
When will my order ship?
Orders are typically processed within 1–2 business days. Once shipped, you’ll receive an email with tracking details.
How long does delivery take?
Delivery usually takes between 3–9 business days across the U.S., depending on your location and chosen shipping method.
How can I track my order?
Once your order ships, we’ll send you a tracking number via email. You can also use the Track My Order page to check your delivery status anytime.
Do you ship internationally?
Currently, we only ship within the United States.
How much does shipping cost?
We charge a flat shipping rate of $9.99 per order. Learn more on our Shipping Policy page.
🔄 Returns & Refunds
What’s your return policy?
We accept returns within 7 days of delivery for new, unused, and unopened products. Returns must be mailed at your cost. Full details are available on our Returns Page.
How do I start a return or request a refund?
Please contact us through our Contact Us page. We’ll guide you step-by-step.
Are there any restocking fees?
Nope! We do not charge restocking fees.
When will I receive my refund?
Once we receive the return, refunds are processed within 7 business days back to your original payment method.
💳 Payments & Orders
What payment methods do you accept?
We accept all major credit and debit cards.
Can I cancel or change my order?
If your order hasn’t shipped yet, we may be able to cancel or modify it. Please contact us as soon as possible.
What if I entered the wrong shipping address?
Please reach out to us immediately. If your order hasn’t shipped yet, we’ll do our best to correct it.
📞 Need Help?
Still have questions?
We’re happy to help. Visit our Contact Us page and we’ll get back to you within 24–48 hours.