FAQs

Got Questions? We’ve Got Answers!

🛍 What is ByBies?

ByBies is an independent online marketplace that sources popular, trending, and hard-to-find grocery & pantry items and delivers them directly to customers who can’t easily find them locally.

🚚 Where do you ship?

We currently ship nationwide and offer international shipping to select locations. You can check shipping availability at checkout.

⏳ How long does shipping take?

• Standard: 3-7 business days
• Express: 1-3 business days
• International: Delivery times vary based on region

🔄 What is your return policy?

• Non-food items can be returned within 7 days of delivery if unopened.
• Food & grocery items are non-returnable for safety reasons. If an item arrives damaged, contact us for a replacement.

💳 What payment methods do you accept?

We accept PayPal.

📩 Still need help? Contact us